Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Mirza Law ("Mirza Law," "we," "our," or "us"). By engaging our services or using our website at mirzalegal.com, you agree to be bound by these Terms.

1. Services

Mirza Law provides employment law and long-term disability legal services to Ontario employees, including but not limited to: severance reviews, wrongful dismissal, constructive dismissal, human rights and discrimination claims, workplace harassment, and long-term disability (LTD) claim denials, terminations, and appeals against insurers. All legal services are provided by lawyers licensed by the Law Society of Ontario. This website provides general information about employment and disability law and our services. Nothing on this website constitutes legal advice or creates a solicitor-client relationship.

2. Engagement Terms

A solicitor-client relationship is formed only upon the execution of a retainer agreement (engagement letter) between you and Mirza Law. Prior to signing a retainer agreement, any communications between you and Mirza Law, including during a consultation, do not constitute legal advice and do not create a solicitor-client relationship. Our engagement is limited to the scope of services described in your retainer agreement.

3. Fees and Payment

Mirza Law works primarily on a contingency-fee basis. For most matters there is no retainer and no hourly billing: our legal fee is a percentage of the amount recovered, payable only if and when we recover for you. Certain services, such as a severance review, may be offered on a flat fee agreed in advance. The first consultation is free. The fee arrangement for your matter is set out in your retainer agreement prior to engagement.

• Contingency arrangements are documented in a written contingency fee agreement that complies with the Solicitors Act and the requirements of the Law Society of Ontario. The agreement sets out the percentage and how the fee is calculated.
• Flat-fee services are quoted and agreed before work begins. There are no hourly billing surprises.
• Disbursements and third-party costs, such as court and tribunal filing fees, mediation fees, and expert or medical report fees, are separate from and in addition to our legal fees.
• All fees are in Canadian dollars and are subject to applicable taxes (HST).

4. No Recovery, No Fee

On contingency matters, you pay no legal fee unless we recover for you. If there is no recovery, you owe us no legal fee. You may still be responsible for disbursements and third-party costs already incurred on your file, as set out in your retainer agreement. This does not apply to flat-fee services, which are charged as agreed regardless of outcome.

5. Cancellation and Refund Policy

You may terminate your retainer with Mirza Law at any time. Upon termination:

• On a contingency matter, fees on termination are governed by your contingency fee agreement and the Solicitors Act. Depending on the stage of your file, we may be entitled to be paid for work done to date, including on a quantum meruit basis, and to a lien on any eventual recovery.
• On a flat-fee matter, if no substantive work has commenced a full refund will be issued; if work has commenced, any refund is calculated on a pro-rata basis reflecting the work completed to date.
• Disbursements and third-party costs already incurred on your file are non-refundable.
• You are entitled to your complete file upon request, subject to our lien rights for unpaid fees and disbursements as permitted by the Law Society of Ontario.

6. Client Obligations

By engaging Mirza Law, you agree to:

• Provide truthful, complete, and accurate information at all times. Misrepresentation or omission of material facts can seriously harm your claim.
• Provide all requested documents within the timelines communicated by your legal team. Strict limitation periods apply to employment and disability claims, and delay can permanently bar a claim.
• Inform Mirza Law promptly of any changes that may affect your matter, including new employment or income (which can affect your duty to mitigate), changes to your medical condition or benefits, and any offer or communication you receive from your employer or insurer.
• Follow the legal advice provided by your Mirza Law lawyer.
• Not communicate directly with your employer, the insurer, or opposing counsel about your matter without first consulting your Mirza Law lawyer.

7. Limitation of Liability

Mirza Law provides professional legal services with reasonable care and skill in accordance with the standards of the legal profession in Ontario. However:

• We do not guarantee the outcome of any claim. Final decisions rest with the courts, the Human Rights Tribunal of Ontario or other tribunals, opposing parties, and insurers, none of which we control.
• We are not liable for delays caused by court and tribunal scheduling, the conduct of an employer or insurer, or other factors outside our control.
• Our liability to you for any claim arising out of our engagement shall not exceed the total legal fees you paid to Mirza Law for the specific service in question.
• We are not liable for any indirect, consequential, or incidental damages, including lost income or missed opportunities.

8. Confidentiality and Solicitor-Client Privilege

All communications between you and Mirza Law are protected by solicitor-client privilege. We will not disclose your confidential information to any third party without your express written consent, except as required by law, by order of a court or tribunal, or as necessary to advance or resolve your matter (for example, exchanging records with the opposing party, insurer, or a court or tribunal). Our duty of confidentiality survives the termination of our engagement.

9. Use of This Website

The content on mirzalegal.com, including text, tools, assessments, blog posts, and other materials, is provided for general informational purposes only. It does not constitute legal advice and should not be relied upon as such. Employment and disability law is fact-specific; your situation may differ from the general information presented. Our online severance estimator, case assessments, and other interactive tools provide general estimates for information only, are not a legal opinion, and do not create a solicitor-client relationship. Strict deadlines apply to employment and disability claims, and delay can permanently bar a claim, so do not rely on this website as a substitute for timely legal advice.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Ontario.

11. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted to this page. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. Clients under an active retainer agreement are governed by the terms of their specific engagement letter, which takes precedence over these general Terms in the event of a conflict.

12. Contact

If you have questions about these Terms, contact us at: